Question 1

How quickly can you respond to emergencies in Lilliwaup?

Accepted Answer

We understand that garage door emergencies can happen at any time. Our team typically responds to emergency calls within 45-60 minutes in the Lilliwaup area. We have technicians on call 24/7, so you're never left stranded with a broken garage door.

Question 2

Do you service all brands of garage doors?

Accepted Answer

Yes! Our technicians are trained and experienced in servicing all major garage door brands including Amarr, Clopay, Wayne Dalton, Chamberlain, LiftMaster, Genie, and many more. Whatever brand you have, we can help.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, checks, and cash. We also offer financing options for larger projects like new door installations.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend having your garage door professionally serviced at least once a year. Regular maintenance helps prevent unexpected breakdowns, extends the life of your door, and ensures safe operation. High-use doors may benefit from more frequent service.

Question 5

Can you repair my garage door on the same day?

Accepted Answer

In most cases, yes! We stock our service vehicles with common parts and can complete many repairs on the first visit. For more complex repairs or special-order parts, we'll provide a timeline and work to get your door fixed as quickly as possible.

Question 6

Can you install a garage door in one day?

Accepted Answer

Yes, most standard garage door installations can be completed in one day. A single door typically takes 3-4 hours, while a double door may take 4-6 hours. We'll give you an accurate time estimate when we provide your quote.

Question 7

Do you remove and dispose of old garage doors?

Accepted Answer

Absolutely! When you purchase a new garage door from us, we'll remove your old door and dispose of it properly at no additional charge. This includes the door panels, tracks, springs, and opener if being replaced.

Question 8

Do you offer emergency service on holidays?

Accepted Answer

Yes, we provide emergency garage door services 24/7, 365 days a year, including holidays. We understand that garage door problems don't take holidays, and neither do we when you need us.

Question 9

Can you fix garage door opener remotes?

Accepted Answer

Yes! We can reprogram existing remotes, provide replacement remotes for most opener brands, and troubleshoot issues with remote range or functionality. We also offer smartphone-compatible openers for modern convenience.

Question 10

Can you install a garage door on an existing opening?

Accepted Answer

Yes, we can install a new garage door in your existing opening. We'll measure your opening and help you select a door that fits properly. If your opening is a non-standard size, we can order custom doors to fit perfectly.

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